One platform for whistleblower intake, investigation workflow, audit-grade case management, and the external mentions that matter — so internal cases and brand signals never live in different worlds.
No IP, no fingerprint. Reporter PII never enters audit metadata — enforced by a centralised scrubber.
Every action is SHA-256 chained. Verify integrity on demand. Export is disabled when the chain breaks.
Workflow chains, approval gates, and immutable audit trails meet whistleblower protection standards.
Everything an HR, ethics, compliance, or legal team needs to receive, triage, investigate, escalate, and close a case — without losing the audit trail.
Web, email, phone, in-person, and external portal — every channel funnels into the same secure case record with a unique short-code.
Anonymous, semi-anonymous, or named — reporters always control their identity disclosure.
Reporters get a one-time key to return, message investigators, attach evidence, and check status without re-identifying.
Per-report-type workflow chains: primary handler, escalation levels, SLA days, and approval gates — all editable, no engineer required.
Business-hour SLA tracking with automatic escalation up the chain when deadlines breach. RAG status visible everywhere.
Every action SHA-256 chained. PII auto-scrubbed before write. Verify integrity on demand; export disabled if chain breaks.
Monitor news, social, reviews, and forums. Bridge the ones that matter into formal cases — so the executive view is finally one view.
Tier A live monitors (executives), Tier B brand keywords, Tier C product/long-tail — with anomaly detection.
Google Reviews, Glassdoor, Trustpilot, Reddit, X — plus manual mention entry and BrandPulse API for custom feeds.
Escalate any external mention into a tracked internal case; the bridge links both sides with a frozen evidence snapshot.
Draft replies to reviews, route through approval, and schedule social posts across LinkedIn, X, Instagram, and more.
KPI tiles, mentions vs. cases overlay, and cross-correlation insights flagging risk patterns automatically.
Centralised review feed across Google, Trustpilot, Glassdoor, App Store, and Play Store with sentiment scoring.
Reporter submits via web, email, phone, in-person, or external portal.
Auto-routed to primary handler per workflow config; SLA timer starts.
Tasks, evidence, internal notes, anonymous chat with reporter.
Auto on SLA breach or manual — climbs the configured chain.
Disposition + corrective action, with optional legal sign-off.
Signed PDF/JSON exports with verifiable hash chain.
Branding, intake slug, timezone, business hours, helplines.
Department metadata, invitation lifecycle, last-login tracking.
Categories, report types, dispositions, statuses, priorities — fully editable.
Drag-friendly chain levels with self-routing protection.
Toggle Case Management vs. Reputation Intelligence per workspace.
Per-section filters across cases, users, reputation, and admin actions.
Step through reporter intake, investigator triage, approval & closure, reputation inbox, admin configuration, and audit verification — all on seeded "Acme Corp" data.